Services
We ensure that Germany stays connected – reliably, efficiently and around the clock. From inspections to maintenance and repair to fault management, we ensure the smooth operation of mobile networks in Germany. Our 24/7 field service reacts quickly to minimize downtimes. We ensure the highest standards with regular site inspections, engineering monitoring and acceptances – on site or via remote video acceptance. Every step is fully documented, while optimized processes ensure maximum efficiency and operational reliability.
Inspection, servicing and maintenance
We carry out regular site inspections, including documentation in customer-specific databases or programs developed in-house.
- 1- / 4- / 6- and 12-year maintenance incl. logging and creation of necessary data sheets (lightning protection, electrical installation, torque test, plumb position, layer thickness measurement)
- Engineering monitoring of structural systems (IUEBA)
- Battery measurements / life cycle management
- Testing in accordance with DGUV regulation 3 (electrical systems and equipment)
- Testing of safety equipment
- Repair work on all trades of the inspected infrastructure
24H-SERVICE / FIELDSERVICE
Nationwide on-site fault clearance service in the fields of electrical engineering, air conditioning/ventilation, systems engineering, antennas, radio relay and infrastructure.
- 24/7/365 availability / service desk based in Germany
- First & second line support
- App-based ticket system for optimal processing of fault reports
- “ON SITE” at short notice for troubleshooting
ACCEPTANCE SERVICES / AUDITS / EXPERT OPINIONS
We take care of the acceptance of new installations and site conversions for you, as well as after any extensions that have been made or after a swap of antenna and system technology.
Selection of trades that benefit from our acceptance services:
- Construction (infrastructure)
- Power supply systems / electrical installation
- Air conditioning / ventilation systems
- Antenna technology
- Lightning protection / earthing systems
- System technology
MOVIS
MOVIS stands for Mobile Video Inspection System and is a video transmission and documentation system from MUGLER SE. The software was developed for acceptance activities at the telecommunications site infrastructure in order to save on travel and thus reduce costs.
MOVIS connects central experts with local specialists at remote locations via remote session and offers an ideal solution for technical support, e.g. for remote acceptance tests, quality audits, fault analyses, condition monitoring, training, etc. The wide range of functions makes the use of MOVIS interesting for many industries.
Other business areas
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Contact
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If you have any questions or would like to tell us something, we look forward to hearing from you via our contact form, by e-mail or personally on the phone.